I cannot connect to my MiFi.
Make sure the Network Signal Strength indicator displays at least one bar and that the type
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of network is displayed on the MiFi's Home screen.
Make sure your Windows Wi-Fi adapter/Mac AirPort is turned on. (Refer to your computer's
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Help if you need assistance.)
➊
Open your wireless network connection list:
Windows: Right-click icon and select View Available Networks.
Mac: Pull down list from AirPort icon.
➋
Windows: Click Connect.
Mac: Select the network name.
I see the network name but cannot connect to my MiFi.
Go to Wi-Fi Name/Password to check that you are using the correct Wi-Fi password.
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How do I disconnect from the network?
From the MiFi device:
To disconnect from the Wi-Fi network, select Settings > Wi-Fi > Turn Off.
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From the MiFi Admin website:
Click Sign Out.
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How can I find out how many users are connected to my MiFi?
From the MiFi touchscreen:
Check the Connected Devices icon in the status panel on the Home page of your MiFi. The
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number of connected devices is displayed to the right of the icon.
From the MiFi Admin website:
Check the Connected Devices icon in the status panel on the My MiFi Home page.
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The number of connected devices is displayed to the right of the icon. To get detailed
information on connected and block devices, click Connected Devices on the navigation
panel.
How can I get detailed information about the devices that are connected to my
MiFi?
From the MiFi touchscreen:
➊
Select Connected Devices > Wi-Fi Devices to display the type, name, and IP address of each
device connected to the MiFi Network.
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