Viatom Checkme Pro Manuel De L'utilisateur page 28

7.4 Trouble Shooting
Problem
The device does not
turn on.
Low battery indicator is
blinking
The ECG waveform
amplitude is small
ECG waveform drifts
SpO or pulse rate
2
shows no value, or the
number fluctuates
The app cannot find the
device.
"SpO cable failed" after
2
inserting SpO cable.
2
"System Error"
occurred.
BP calibration failed.
No voice during ECG
and SpO
2
measurement.
Possible Cause
1. The battery may be low.
2. The device might be
damaged
The battery is low.
The lead you choose is not
suitable for you.
1. The pressure exerted on
the electrode is not stable or
too much.
2. Hand or body may be
moving.
1. Finger may not be
inserted correctly.
2. Finger or hand may be
moving.
The Bluetooth may not be
turned on.
The SpO cable might be
2
damaged.
Software or hardware
failure.
1. Wrong height.
2. The difference between
two calibration is too large.
The speaker is muted.
27
Solution
1. Charge the battery
and try again.
2. Please contact with
your local distributor.
Charge the battery and
try again.
Change another lead
and try again.
1. Hold the device
stably and gently.
2. Try to keep perfectly
still and test again.
1. Remove finger and
reinsert, as directed.
2. Try to keep perfectly
still and test again.
Turn on the Bluetooth
on the second page of
Main Screen.
Please contact with
your local distributor
Restart the device and
measure again.If the
error persists, mark
down the error
number and contact
with your local
distributor.
1. Reconfirm your
height.
2. Try to keep perfectly
still and calibrate
again.
Unmuted the speaker
in the Settings menu.