Troubleshooting
Problem
Possible cause
The oven
The oven controls have not
smokes
been set properly.
excessively
during broiling.
The meat has been placed too
close to the element.
The meat has not been
properly prepared.
Grease has built up on oven
surfaces.
Food does not
The oven controls have not
bake or roast
been set correctly.
properly.
The oven rack has been
positioned incorrectly or is
not level.
The oven thermistor needs to
be adjusted.
58 English
NV51M9770SM_AA_DG68-00997A-00_EN+MES+CFR.indb 58
Solution
See the Basic baking and
Food does not
broiling instructions section
broil properly.
starting on page 31.
Reposition the rack to provide
proper clearance between
the meat and the element.
Preheat the broil element for
searing.
Remove excess fat from the
meat. Cut away fatty edges
that may curl, leaving the
lean intact.
Regular cleaning is necessary
when broiling frequently.
See the Basic baking and
The oven
broiling instructions section
temperature is
starting on page 31.
too hot or too
cold.
See the Using the oven racks
section on page 37.
There is water
dripping.
See Temp > Temp adjust in
There is
the Settings section on page
steam coming
49.
through the
crack between
the oven body
and the door.
Water remains
in the oven.
Problem
Possible cause
The serving size may not be
appropriate.
The rack has not been
properly positioned.
The cookware is not suited for
broiling.
In some areas, the power
(voltage) may be low.
The oven thermistor needs to
be adjusted.
You may see water or steam
in some cases depending on
the food you are cooking. This
is not a product malfunction.
Solution
Refer to the Broiling
recommendation guide for
serving sizes on page 30, and
then try again.
See the Broiling
recommendation guide on
page 30.
Use suitable cookware.
•
Preheat the broil element
for 10 minutes.
•
See the Broiling
recommendation guide
on page 30.
See Temp > Temp adjust in
the Settings section on page
49.
Let the oven cool and then
wipe up with a dry dish towel.
2017-07-25
5:27:31