Common Issues - Sunstech KIDS7QC Mode D'emploi

1. 1. 1. 1. Out Out Out of of of of run run
Out run run
Check the batteries whether it out of charge.
Checking after get connected to the power adapter.
If it still can not turn on after charging, please contact the customer service center.
2. 2. 2. 2. No No No No voice voice in in in in the voice voice the the the earphone earphone earphone earphone
Make sure the volume is not turned down all the way
Unplug the headset, then plug it in again. Make sure you push connector all the way in.
3. 3. 3. 3. Charging Charging issues
Charging issues Charging issues issues
Please make sure the setting of the charger is according with the device.
Please don`t use the front USB ports for charging
4. 4. 4. 4. Download Download Download Download issues issues issues issues
Make sure it connect with PC properly.
You`dbetter not to use the front USB port to connect to PC.
5. 5. 5. 5. Why Why Why some some of of of of downloaded some downloaded downloaded
Why some downloaded videos
The device is compatible with most of video file format, but there still have some differences in format, encoded
mode, resolution and code rate etc. it could result in some of the videos can not play or have play issues. our
suggestion is that use the three party adapter softwares for transforming in the PC then copy to the device.
6. 6. 6. 6. Device Device Device Device crashed crashed crashed crashed or or or or can't can't turn can't can't
Once device crashed during the running time, It can be restarted via tap the RESET button at the side of device.
Common Common
Common

Common Issues

videos videos can can not not play play
videos can can not not play play normally?
turn turn on turn on on on
Made in in in in China Made Made
Made
Issues Issues
Issues
normally? normally?
normally?
China China
China
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