System Troubleshooting - Aerus Origins WC300 Manuel D'utilisation

System Troubleshooting

Problem
Brine tank overflow.
Flowing or dripping water at
drain or regenerant line after
regeneration.
Hard water leakage after
regeneration.
Control will not draw brine.
Control will not regenerate
automatically.
Control regenerates at wrong
time of day.
Valve will not draw brine.
Possible Cause
a. Uncontrolled refill flow rate.
b. Air leak in regenerant line to air check.
c. Drain control clogged with resin or other
debris.
a. Valve stem return spring weak.
b. Debris is preventing valve disc from
closing.
a. Improper regeneration.
b. Leaking of external bypass valve.
c. O-Ring around riser pipe damaged.
d. System capacity too low due to incorrect
resin volume setting.
a. Low water pressure.
b. Restricted drain line.
c. Injector plugged.
d. Injector defective.
e. Valve disc 2 and/or 3 not closed.
f. Air check valve prematurely closed.
a. AC adapter or motor not connected.
b. Defective motor.
a. Control set incorrectly.
a. Low water pressure.
b. Restricted drain line.
c. Injector plugged.
d. Injector defective.
e. Air check valve closes prematurely on
brine pickup tube.
30
Solution
a. Remove brine control to clean ball
and seat.
b. Check all connections in regenerant line
for leaks.
c. Clean drain control.
a. Replace spring. (Contact dealer)
b. Remove debris.
a. Repeat regeneration after making certain
correct regenerant dosage was set.
b. Replace bypass valve. (Contact dealer)
c. Replace O-ring.
d. Reset control and program resin volume to
correct setting.
a. Make correct setting according to
instructions.
b. Remove restriction.
c. Clean injector and screen.
d. Replace injector and cap. (Contact dealer)
e. Remove foreign matter from disc and
check disc for closing by pushing in on
stem. Replace if needed. (Contact dealer)
f. Put control momentarily into brine refill.
Replace or repair air check if needed.
(Contact dealer)
a. Connect power.
b. Replace motor. (Contact dealer)
a. Correct the time setting according to
instructions.
a. Set pump to maintain 20 psi at softener.
b. Change drain to remove restriction.
c. Clean injector and screen.
d. Replace injector. (Contact dealer)
e. Put control momentarily into brine/slow
rinse. Replace or repair air check if needed.
(Contact dealer)