Troubleshooting - Keurig B3000 Mode D'emploi

SECTION 3

TROUBLESHOOTING

SITUATION
Brewer does not
have power
Brewer will not
brew when used
for the first time
Brewer will
not brew
Brewing a
partial cup
If any problems persist, contact Customer Service at 1-888-CUP-BREW (287-2739).
14
SOLUTION
• Plug Brewer into an independent outlet.
• Check to be sure that it is plugged in securely.
• Plug into a different outlet.
• Reset the power outlets' circuit breaker if necessary.
• The Brewer must be primed for use by filling the internal hot water tank
before the first brew.
• If Brewer is cold / frozen, wait for two hours for it to reach room tempera-
ture before powering on.
• After placing the K-Cup
the Handle is pushed all the way down.
• If a prime sequence has been performed, without a cleansing brew, the first
cup may be "oversized". The next cup brewed will be brewed to the proper
selected size.
• The Exit Needle may be clogged. See Cleansing the K-Cup Portion Pack
Holder Assembly on page 12.
• Clean K-Cup ® Holder if necessary and rinse under faucet. See Cleansing the
K-Cup Portion Pack Holder Assembly on page 12.
• If the brewer is alerting you to perform a 'DE-SCALE', have your KAD
de-scale the Brewer. (see Page 13).
If your Brewer has been in an environment below freezing, please be sure to
let it warm to room temperature for 2 hours before using.
® portion pack in the K-Cup ® Holder, make sure that