The Details
• You have 30 days from the date of delivery to return your item.
• For massage chair returns a full refund will be issued minus a Flat Rate Fee: OFMC-BKTF-300 return charge = $295,
OFMC-BKTF-500 return charge = $495.
• *White Glove Delivery is Non-Refundable.
Initiating a Return
• Call 1.888.225.7378 or send us an email.
• Please reference your order number or customer information.
• Please let us know if there is any specific reason for the return.
• Please let us know if you have any suggestions on how we can improve this product.
Return Process
• We will help arrange the pick-up or shipping of your massage chair return.
• All items must be packed in the original packaging. This includes manuals, parts, and accessories. Any missing items
may result in additional costs.
• Once your item has been picked up or shipped it can take 3-4 weeks to be returned to our facility.
• For massage chair returns a full refund will be issued minus a Flat Rate Fee: OFMC-BKTF-300 return charge = $295,
OFMC-BKTF-500 return charge = $495.
• *White Glove Delivery is Non-Refundable.
Return FAQ
• How long do I have to return my purchase?
30 Days from the date of delivery.
• How do I return my item?
All items must be returned in their original packaging with all of their product and packaging materials. We will help
coordinate the return shipping.
• How long does a return take?
Returns take 2-3 weeks.
• When will I get my refund?
For massage chair returns a full refund will be issued minus a Flat Rate Fee: OFMC-BKTF-300 return charge = $295,
OFMC-BKTF-500 return charge = $495. You may expect to receive your refund within approximately 2 to 3 weeks after
we have received the return of your product.
RETURN POLICY
ObusForme
's 30 Day Return Policy
™
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