Limited Warranty Information
ObusForme
OFMC-BKTF-300 Massage Chair 2 Year Limited Warranty
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ObusForme
OFMC-BKTF-300 has a two year in-home service warranty and a two years parts warranty provided by and through
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ObusForme
. ObusForme
customer service will not issue Return Material Authorizations (RMAs) for products. ObusForme
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products will be either repaired by the consumer or by an in-home technician. ObusForme
Authorizations (RMAs) for buyer's remorse.
ObusForme
OFMC-BKTF-500 Massage Chair 2 Year Limited Warranty
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The ObusForme
OFMC-BKTF-500 has a two year in-home service warranty and a two years parts warranty provided by and through
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ObusForme
. ObusForme
customer service will not issue Return Material Authorizations (RMAs) for products. ObusForme
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products will be either repaired by the consumer or by an in-home technician. ObusForme
Authorizations (RMAs) for buyer's remorse.
Service and Technical Support
Consumers may contact ObusForme
through Friday or email us at cservice@homedicsgroup.ca or visit our web at www.ObusForme.com for warranty or service issues.
Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the
ObusForme
service department regarding a repair.
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An ObusForme
customer service representative will attend to most consumer inquiries, but in some cases a technical service
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specialist will provide advanced support.
Non-warranty repair is provided on a "per incident" basis. ObusForme
provide instructions for repairing a unit. All applicable repairs, parts, shipping, handling, local tax and a "per incident" fee will be
charged for non-warranty repairs and support calls.
Proof of purchase (original receipt) is required for all warranty repairs or service.
customer service department at 1-888-225-7378 between 9:00 am and 5:00 pm EST, Monday
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will not issue Return Material
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will not issue Return Material
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customer service will verify that the unit has failed and
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