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Troubleshooting:

Any other servicing should be
done by an authorized service
representative.
USE TROUBLESHOOTING GUIDE
AS A FIRST STEP TO RESOLVE
ANY PROBLEMS YOU MAY BE
EXPERIENCING.
If appliance is not working as
it should, has been dropped,
damaged, left outdoors, or
dropped into water, call Customer
Service at 1-800-944-9200
for further instruction before
continuing use.
WARNING
!
!
To reduce the risk of personal injury -
Unplug before cleaning or servicing.
15
15
PROBLEM
POSSIBLE CAUSE
Cleaner won't run
1. Power cord not firmly plugged into outlet.
2. Blown fuse or tripped breaker.
3. Needs service.
1. Dirty Water Tank is not installed correctly.
Cleaner won't pick-up
or low suction
2. Dirty Water Tank is full.
3. Dirty Water Tank is clogged.
4. Air path is clogged.
1. Dirty Water Tank is full.
Water escaping from
Cleaner
2. Dirty Water tank is not installed correctly.
3. Clean Water Solution Tank not installed
properly.
Cleaner won't
1. Clean Water Solution Tank is empty.
dispense
2. Clean Water Solution Tank not installed
properly.
3. Needs service.
Hose nozzle will not
1. Air is trapped in the pump and hose.
spray after filling the
Clean Water Tank or
Detergent Container.
1. Dirty Water Tank is full.
Motor noise becomes
2. Dirty Water Tank is clogged.
high-pitched
3. Air path is clogged.
4. The float in the Dirty Water Tank has been
activated.
1. Self-clean option ran too long and caused
Water or foam
dirty water tank to overflow.
escaping from
dirty water tank
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace fuse/reset
breaker in home.
3. Take to service center. To find nearest location, visit
our website at www.hoover.com or call 1-800-944-
9200.
1. Review Placing Dirty Water Tank in base of cleaner.
2. Empty Dirty Water Tank.
3. Clean Dirty Water Tank.
4. Unclog air path.
1. Empty Dirty Water Tank.
2. Review Placing Dirty Water Tank in base of cleaner.
3. Review Clean Water Solution Tank Installation.
1. Fill Clean Water Solution Tank.
2. Review Clean Water Solution Tank Installation.
3. Take to service center. To find nearest location, visit
our website at www.hoover.com or call 1-800-944-
9200.
1. Turn on the cleaner. If hose does not spray, prime the
pump by lowering the hose down to the floor and hold
the trigger for up to 1 minute.
1. Empty Dirty Water Tank.
2. Clean Dirty Water Tank.
3. Unclog air path.
4. Review Emptying & Cleaning the Dirty Water Tank.
1. Empty dirty water tank and let air dry.

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