LG -P970G Guide De L'utilisateur page 87

Troubleshooting
Message
Phone cannot be
switched on
Charging error
Number not
permitted
Impossible to
send/receive
SMS & picture
Files not opening Unsupported file format
86
Possible causes
On/Off key pressed too
briefly.
Battery is not charged.
Battery contacts are dirty.
Battery is not charged.
Outside temperature is too
hot or cold.
Contact problem
No voltage
Charger defective
Wrong charger
Battery defective
The Fixed dialling number
function is on.
Memory full
Possible corrective measures
Hold the On/Off key down for at least two
seconds.
Charge battery. Check charging indicator
on the display.
Clean the battery contacts.
Charge battery.
Make sure the phone is charging at a
normal temperature.
Check the charger and connection to the
phone. Check the battery contacts, and
clean them if necessary.
Plug the charger into a different socket.
Replace charger.
Only use original LG accessories.
Replace battery.
Check the Settings menu and turn the
function off.
Delete some messages from the phone.
Check the file formats that can be
supported.