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21
Problem
LP gas tank valve is closed
NG main valve is closed
LP gas tank is low or empty
LP gas / NG leak
Burner will not
light using ignitor
Wires or electrode covered with cooking
residue
Electrode and burners are wet
Electrode cracked/broken - sparks at crack
Wire loose or disconnected
Wire is shorting (sparking) between ignitor and
electrode
Bad ignitor
No gas flow
LP gas tank is low or empty
Burner will not
light with match
LP gas / NG leak
Coupling nut and regulator not fully connected
Obstruction of gas flow
Disengagement of burner to valve
Spider webs or insect nest in venturi
Burner ports clogged or blocked
LP: Out of gas
NG: No main line pressure
Sudden drop in gas
flow or reduced
LP: Overfilling prevention device may have been
flame height
activated
Irregular flame
pattern, flame does
Burner ports are clogged or blocked
not run the full
length of burner
Troubleshooting
Possible Cause
Prevention/Cure
LP: Make sure regulator is securely attached to the LP gas tank per
"Installing LP Gas Tank," then turn LP gas tank valve to "OPEN"
NG: Make sure regulator and NG main line are securely attached per
"Installing Natural Gas Line," then turn NG main valve to "ON"
Exchange, refill or replace LP gas tank
1.
LP: Turn LP gas tank valve to "CLOSED"
NG: Turn natural gas main valve to "OFF"
2 .
Wait 5 minutes for gas to clear
3 .
Follow "Checking for Leaks" section
Clean wire and/or electrode with rubbing alcohol
Wipe dry with cloth
Replace electrode
Reconnect wire or replace electrode/wire assembly
Replace ignitor wire/electrode assembly
Replace ignitor
LP: Check if LP gas tank is empty
A . If empty, exchange, refill or replace LP gas tank
B . If LP gas tank is not empty, refer to "Sudden drop in gas flow or
reduced flame height" (see below)
NG: Check if NG main valve is connected
A . Make sure regulator and NG main line are securely attached, then
turn NG main valve to "OPEN"
B . If NG main valve is "ON," then refer to "Sudden drop in gas flow
or reduced flame height" (see below)
Exchange, refill or replace LP gas tank
1.
LP: Turn LP gas tank valve to "CLOSED ."
NG: Turn natural gas main valve to "OFF"
2 .
Wait 5 minutes for gas to clear
3 .
Follow "Checking for Leaks" section
Turn the coupling nut about one-half to three quarters additional turn
until solid stop . Tighten by hand only - do NOT use tools.
1 .
Clear burner tubes
2 .
Check for bent or kinked hose
Reengage burner and valve
Clean burner/venturi tube
Clean burner ports
Exchange, refill or replace LP gas tank
Call your natural gas provider to inspect natural gas line
1 .
Turn control knobs to " OFF"
2 .
Wait 30 seconds and light grill
3 .
If flames are still too low, reset the overfilling prevention device:
a .
Turn control knob(s) " OFF"
b .
Turn LP gas tank valve to "CLOSED"
c .
Disconnect regulator
d .
Turn control knobs to (HIGH)
e .
Wait 1 minute
f .
Turn control knobs to " OFF"
g .
Reconnect regulator and leak check connections, being careful
not to fully open valve
h .
Light grill per "Lighting" section
Clean burner ports
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