11. TROUBLESHOOTING
Before you call the service person, check the following points.
Please bear in mind that malfunctions can also be caused by external devices.
PROBLEM
No picture, no sound
Picture but no sound
No TV picture
Picture has pale colours, is too dark or blurred
There is no colour on all channels
Bad picture with interference
No colour on individual channels
No colour
Snowy picture
Ghosting
Teletext missing or faulty
Remote control does not work
GB
POSSIBLE CAUSES
Mains adapter is not plugged in.
The TV is not switched on.
Volume is set to minimum or mute.
Incorrect sound system setting.
TV is switched to AV.
Antenna is not plugged in.
TV is not installed correctly.
Set colour, brightness and contrast.
Antenna cable does not contact adequately.
Antenna cable is broken.
Aerial system is faulty.
Tune the affected channels, if necessary, perform fine tuning.
Check the colour system.
Antenna cable does not contact adequately.
Antenna cable is broken.
Aerial system is faulty.
Antenna is twisted. Direct the antenna at the station.
Station has no teletext.
Ghosting
Weak broadcasting signal.
TV is not switched on.
The batteries are flat or inserted incorrectly.
Bright external light is falling on the receiver or remote control
signals.
Obstacles between remote control and remote control receiver
affect data transmission.
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