TROUBLESHOOTING
Problem
The soleplate stays cold and
does not warm up.
The temperature indicator
light goes on and off.
Steam comes out in a
reduced quantity or does not
come out at all.
Impurities coming out of the
soleplate stain the garments.
Water is dripping out of the
soleplate.
The soleplate is dirty or dark
and may stain the fabrics.
Possible causes / Solutions
•
The plug may not be inserted into the electrical socket or it may not
make contact.
•
Make sure that the temperature is not set to MIN.
•
The temperature indicator light is on. This shows that the Compact
Generator is warming up. The indicator light will go off when the set
temperature is reached.
•
Not enough water in the water reservoir. Fill up the water reservoir.
•
The Compact Generator is not hot enough. Re-place the Compact
Generator in a horizontal position using its pad and wait until the
temperature indicator light goes off before starting to iron.
•
The soleplate temperature may be too low because the shot-of-
steam button has been activated too frequently. Slightly increase the
time interval between the steam shots.
•
There may be residues in the vaporisation chamber. Clean it
as shown in the chapter "Cleaning and maintenance" under the
paragraph "Descaling".
•
You are using perfume, vinegar, starch, scale-removing agents,
ironing products or other chemicals. Remember that these
substances may damage the product. Rinse the water reservoir.
•
You are not using the correct water type (see chapter "Filling the
water reservoir").
•
You are using starch. You can use starch directly on the reverse side
of the fabrics and in any case never in the water reservoir.
•
The garment was not washed correctly or has some soap residues.
•
You are ironing a new garment not yet washed for the first time.
•
The soleplate temperature may be too low because steam button
has been activated too frequently. Slightly increase the time interval
between steam shots.
•
The soleplate temperature is set to a temperature that is too low.
•
You did not close the lid of the filler hole correctly.
•
You used the shot-of-steam function and/or the steam function at a
temperature that was too low. We recommend using these functions
at temperatures higher than ●●●.
•
You are using perfume, vinegar, starch, scale-removing agents,
ironing products or other chemicals. Remember that these
substances may damage the product. Rinse the water reservoir.
•
You are using a temperature that is too high. Clean the soleplate - see
chapter "Cleaning and maintenance" under paragraph "Cleaning".
•
You are using starch. You can use starch directly on the reverse side
of the fabrics and in any case never in the water reservoir.
•
The garment was not washed correctly or has some soap residues.
•
You are ironing a new garment not yet washed for the first time.
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