TROUBLESHOOTING
Before calling for repair, please review the list below, since the problem may not be a unit malfunction.
SYMPTOM
The Remote Control does not
work.
Odours and smoke are not
removed.
The CLEAN-SIGN Light lights
green even when the air is
impure.
The CLEAN-SIGN Light lights
orange or red even when the air
is clean.
The Plasmacluster Indicator
Light remains blue and does
not change.
A clicking or ticking sound is
heard from the unit.
The discharged air has an
aroma or odour.
The unit does not operate when
cigarette smoke is in the air.
The MIST Unit Indicator Light
remains activated even after
replacing filter.
The Plasmacluster Indicator
Light or the CLEAN-SIGN Light
will not activate.
Plasmacluster Indicator Light
repeat colour cycles between
blue and green.
Mist Unit Indicator Light does not
turn on even water is in.
When the water of the tank does
not decrease or the decrease of
the water is slow.
The CLEAN-SIGN LIGHT switches
frequently.
REMEDY (not a malfunction)
• Have the batteries been depleted?
• Are the batteries inserted correctly?
• Is a fluorescent lighting in the room flickering due to service
life?
• Clean or replace the filters if they appear to be heavily soiled.
(Refer to E-16,E-18)
• The air could be impure at the time the unit was plugged in.
(Refer to E-12)
Pull out the plug from the electrical outlet, and insert the plug
one minute later.
• The sensitivity of the sensors become unstable when the
opening of the odour sensor or dust sensor is dirty or is clogged.
Clean the dust around the sensor opening using a vacuum
cleaner. (Refer to E-17)
• When in Clean Mode, the Plasmacluster Indicator Light colour
will not change.
• Clicking sound or ticking sound is emitted when the unit is
generating ions.
• Check to see if the filters are heavily soiled.
Replace the filters.
• Plasmacluster Air Purifiers emit small traces of ozone which
may produce an odour. These ozone emissions are well below
safety levels.
• Is the unit installed in a location that is difficult for the sensor to
detect cigarette smoke?
• Are the dust or odour sensor openings blocked or clogged?
(In this case, clean the openings.) (Refer to E-17)
(Care Cycle : MIST Filter : 1 month)
• After replacing filters, connect the power cord to an outlet and
press the Mist Unit Reset Button. (Refer to E-15)
• Check to see if the Lights OFF Mode on the Remote Control is
selected. If so, then press the Lights ON/OFF Button on the
Remote Control to activate the indicator lights.
(Refer to E-11)
• The ION SHOWER operation is working.
• Please check if the impurities adhered to the surface of the
Float.
Clean the Mist Tray.
Check to see check if the Main Unit is put on a inclined surface.
• Check to see if the Mist Unit and Tank are installed correctly.
• Check the Mist Filter. Replace the filter when it is heavily soiled.
(Refer to E-14,18)
• The CLEAN-SIGN Light will automatically switches the colours
when detected by dust and odour sensors.
E-19