LIMITED WARRANTY
Blendtec warrants the blender motor to be free of defect in material and
workmanship for the warranty period� During this period, such defects will be
repaired or the product replaced at Blendtec's discretion without charge� This
warranty does not cover damage caused by misuse, accident, or negligence�
All implied warranties, including but not limited to implied warranties of fitness
and merchantability, are limited in duration to the warranty period on motor
and jar� Any unit submitted for repair must be accompanied by proof of
original purchase� For repairs under warranty, Blendtec will provide prepaid
shipping� For repairs out of warranty, shipping must be arranged and paid for
by the customer� Send all units for repair to:
1206 South 1680 West
Orem, UT 84058
1-800-BLENDTEC
(801) 222-0888
For International toll-free service please contact:
Australia
1-800-014098
Canada
(855) 230-0888
France
0-800-910346
Japan
0066-33-821731
Mexico
001-855-230-0888
South Korea
003-081-32941
Spain
900-948733
Taiwan
008-01147146
United Kingdom
0800-1510183
The above limitations may not apply in states where limited warranties are
not allowed. Other warranties may apply outside of the USA and Canada.
Using a machine outside the country it was designed for will void the warranty.
UNDER WARRANTY
1� Contact Blendtec immediately to diagnose the difficulty� Please have the blender
serial number ready as well as a description of the problem� Do not attempt to
do your own repairs� Repairs made by persons other than Blendtec authorized
service representatives will void the warranty� Many issues can be resolved
simply and quickly over the phone�
2� If the difficulty cannot be resolved over the phone, your unit may require replace-
ment� If blender is under warranty, Blendtec will repair or replace the unit at no
cost� Cosmetic damage and abuse are not included�
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3� Upon receiving instructions from Blendtec, box up your existing unit and enclose the
following:
Your Name: _______________________________________________________________
Address: __________________________________________________________________
Phone Number: ____________________________________________________________
Motor Serial #(Found on bottom of motor base): ________________________________
Cycle Count (From the LED Information Center): _________________________________
Your Purchase Date: ________________________________________________________
Place of Purchase: _________________________________________________________
An explanation of the problem: _______________________________________________
Notice to Australian Customers:
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law� You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage� You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure�
OUT OF WARRANTY
1� Contact Blendtec to diagnose the difficulty� Please have the blender serial num-
ber ready along with a description of the problem� Do not attempt to do your own
repairs� Many issues can be resolved simply and quickly over the phone�
2� If the blender is not under warranty and you wish to have it repaired, please call
customer service with your serial number, place of purchase and date of purchase
so we may give you further instructions on how to send your machine in for an out of
warranty repair�
3� When you ship your unit please enclose the following:
Your Name: _______________________________________________________________
Address: __________________________________________________________________
Phone Number: ____________________________________________________________
Motor Serial #(Found on bottom of motor base): ________________________________
Cycle Count (From the LED Information Center): _________________________________
Your Purchase Date: ________________________________________________________
Place of Purchase: _________________________________________________________
An explanation of the problem: _______________________________________________
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