9 Troubleshooting
This chapter summarizes the most common problems you could encounter with the
dehumidi er. If you are unable to solve the problem with the information below, visit
www.philips.com/support or c
for assistance.
Problem
The appliance
does not work
even though it is
plugged in to the
wall outlet and
switched on.
The dehumidi er
does not work
even though it is
switched on.
The water tank is
empty but the
indictor is still on.
There is no air
dehumidi cation
in the room or the
dehumidifying
e ectiveness is
low.
Water leaks from
the dehumidi er.
The dehumidi er
does not collect
water.
16
EN
ontact the Consumer Care Center in your country
Possible solution
•
The timer is set to a speci c time interval. Reset or turn o
the timer.
•
Try a di erent electrical outlet or check the wall switch.
•
Make sure that the water tank is empty and placed in the
dehumidi er properly.
•
The lter alert status is displaying the lter code. Replace
the corresponding lter and reset the lter lifetime counter
(see chapter "Replacing the lter").
•
The lter replacement indicator has been on continuously
but you have not replaced the corresponding lter, and the
appliance is now locked. In this case, replace the lter and
reset the lter lifetime counter.
•
Remove the water tank from the dehumidi er and place it
back to the dehumidi er again.
•
Make sure that the lters are clean and in good condition.
•
Make sure the air inlet and outlet are not blocked.
•
The room humidity is below what the dehumidi er is set to.
Select a lower humidity level.
•
Make sure that no exterior doors or windows are open.
•
The current temperature is low in the room. Try again until
the temperature rises up.
•
Make sure that the dehumidi er is in good condition and
the water tank is not cracked.
•
The humidity is low. The dehumidi er automatically
resumes working when the humidity level is increased.
•
The temperature is low. Wait until the temperature rises up.