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Warranty

The power tools placed on the market and
distributed by Maschinenfabrik OTTO BAIER
GmbH take into account the regulations of the laws
concerning engineering tools and equipment to
protect against risks to health and safety.
We guarantee the perfect quality of our products
and accept the costs of subsequent repairs by
replacing the damaged parts or replacement
with a new tool in case of design, material and/
or manufacturing errors within the warranty
period. The warranty period for commercial use is
12 months.
The following are prerequisite for a warranty claim
due to design, material and/or manufacturing errors:
1. Proof of purchase and compliance with the
instruction manual
A mechanically produced original copy of
a purchase voucher must always be submitted in
order to make a warranty claim. It must contain
the complete address, date of purchase and
type designation of the product.
The instruction manual for the respective
machine and the safety instructions must have
been complied with.
Damage due to faulty operation cannot be
recognised as a warranty claim.
2. Correct deployment of the machine
Maschinenfabrik OTTO BAIER GmbH's
products are developed and produced for
specific purposes.
A warranty claim cannot be acknowledged in
the event of failure to comply with the intended
use in accordance with the instruction manual,
misuse or use for another purpose or use of
unsuitable accessories. The warranty does not
apply if the machine is deployed in continuous
and piece-work operation or for rental and hire
purposes.
3. Compliance with servicing intervals
Regular servicing by us or a servicing and
repair firm authorised by us is prerequisite for
warranty claims. Servicing is specified for when
the carbon brushes are worn, however at least
once a year.
The machine must be cleaned in accordance
with the provisions of the instruction manual.
All warranty entitlements expire in case of
intervention/tampering with the machine by third
parties (opening the machine).
Servicing and cleaning work are not generally
covered by the warranty.
4. Use of original BAIER spare parts
Ensure that original BAIER spare parts and
BAIER accessories only are used. They are
available from authorised dealers. The type
and quantity of grease are to be used according
to the valid grease list. Use of non-original
parts can cause consequential damage to the
machine and an increased risk of accidents.
Dismantled, partly dismantled machines and
machines repaired with third party spare parts
are excluded from the warranty.
5. Wearing parts
Certain components are subject to use-induced
wear or normal wear and tear caused by use of
the respective power tool. These components
include, among other things, carbon brushes,
ball bearings, switches, power cords, seals,
shaft sealing rings. Wearing parts are not
covered by the warranty.
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