D-Link GO-RTW-N300 Guide D'installation page 6

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TROUBLESHOOTING

SET-UP AND CONFIGURATION PROBLEMS

1. HOW DO I CONFIGURE MY GO-RTW-N300 ROUTER FOR A PERSONALIZED

WIRELESS NETWORK NAME (SSID) AND WIRELESS ENCRYPTION KEY?

- Connect your PC to the router using an Ethernet cable. Move the switch on the GO-RTW-N300

to "RT Mode" and plug it into a wall outlet.

- Open a web browser and enter the address http://192.168.0.1

- The default username is 'admin'. The default password is to leave the field blank.

- If you have changed the password and can not remember it, you will need to reset the router to

set the password back to a blank field.

2. HOW DO I RESET MY GO-RTW-N300 ROUTER TO FACTORY DEFAULT SETTINGS?

- Ensure the router is powered on.

- Press and hold the reset button on the rear of the device for 10 seconds.

Note: Resetting the router to factory default will erase the current configuration settings. To re-

configure your settings, log into the router as outlined in question 1, then run the Setup Wizard.

3. HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY

WIRELESS NETWORK NAME (SSID) OR WIRELESS ENCRYPTION KEY?

- Every PC that needs to connect to the router wirelessly, you will need to ensure you use the

correct Wireless Network Name (SSID) and encryption key.

- Use the web based user interface (as described in question 1 above) to check or choose your

wireless settings.

- Make sure you write down these settings so that you can enter them into each wirelessly

connected PC. You will find a dedicated area on the back of this document, this important

information for future use.

4. WHY CAN I NOT GET AN INTERNET CONNECTION?

- For ADSL users please contact your ISP to make sure the service has been enabled/connected

by your ISP and that your ISP username and password is correct.

To download the latest firmware, please refer to the website www.dlink.com

TECHNICAL SUPPORT

United Kingdom (Mon-Fri) , Website: http://www.dlink.com

Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)

Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)

(BT 10ppm, other carriers may vary.)

Ireland (Mon-Fri), Website: http://www.dlink.com

All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)

Phone rates: €0.05ppm peak, €0.045ppm off peak times

GO-RTW-N300