Troubleshooting
If...
White or glittering
flakes floating in
the hot water.
Boiling sounds
become louder.
Hot water has
odors of chlorine.
Hot water has an
unpleasant odor.
Hot water comes
out by itself.
Hot water does not
flow out smoothly.
The indicator lights
flash alternaterly.
Hot water does
not dispense.
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If the problem is not fixed after checking the above possible causes, or if you still think something is
wrong, disconnect the body plug from the unit. Wait at least 10 seconds and then re-connect the plug.
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The semi-transparent inner part inside the lid may become yellowish. This does not affect operation of the unit.
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The ratting noise in the lid is made by small ball-shaped components which prevent water from
flooding out if the unit topples over.
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If the room temperature is very high, the outside of the main unit may reach about 131ºF (55ºC).
The unit does
not turn on.
22
Possible cause
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The cause of this is "scale". (See P.20)
It is not flakes of fluororesin.
* Water with a large content of minerals
in it such as mineral water or ionised
water, is more likely to cause a scale
or white layer in the hot water.
●
When "scale" adhered, boiling sounds
become louder.
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Odors of chlorine remain depending on
the amount of chlorine in tap water.
●
When the unit is new, resin used in the manufacturing process may
give off a mild odor.
●
If the unit is placed on surfaces such as a vinyl sheet, the odor may be
carried over into the water.
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Water has been added above maximum
water level.
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The mesh filter may be clogged with
"scale". (See P.20)
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Overheating protection has been activated
(See P.15)
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The indicator lights may flash alternately
by adding boiling water or due to the way
the water is supplied.
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When the inner container is cleaned with citric
acid, citric acid may have built up on the bottom.
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The automatic lock has been engaged.
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You poured in water directly from a tap.
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You put the unit on the sink.
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You turned the unit upside down with
its bottom wet.
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You washed the unit water.
Before calling a service supplier, please check
the following posible causes/soluting.
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Causes/Solutions
Clean the inner container
with a wet sponge.
(See P.20)
If the "scale" still remains,
clean with citric acid.
(See P.21)
Press the "Reboil" key to
reduce the chiorine. (See P.16)
Lower the water level.
Clean the filter with a brush.
If the "scale" cannot be removed,
replace the filter. (See P.23)
Add water and press the
"Reboil" key.
Press the "Reboil" key.
Disconnect the plug, and stir
the citric acid well to disperse.
Press the "Lock/Unlock" key.
It is broken if the electric
components are taken in
water. Contact the stores
where you purchased
for repair.