Problem
Possible cause
The shaver does
The shaving heads are
not shave as well
damaged or worn.
as it used to.
Long hairs obstruct the
shaving heads.
You have not inserted the
shaving heads properly.
The shaver does
The rechargeable battery
not work when I
is empty.
press the on/off
button.
The temperature of the
shaver is too high. In this
case, the shaver does not
work.
Water leaks from
This is normal and not
the shaver after
dangerous.
cleaning.
Do not connect the shaver to the mains again after you have removed
the rechargeable battery.
guarantee and service
If you need service or information or if you have a problem, please visit
the Philips website at www.philips.com/support or contact the Philips
Consumer Care Centre in your country. You find its phone number in the
worldwide guarantee leaflet. If there is no Consumer Care Centre in your
country, go to your local Philips dealer.
guarantee restrictions
The shaving heads (cutters and guards) are not covered by the terms of
the international guarantee because they are subject to wear.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Consumer Care Centre in your country.
Solution
Replace the shaving heads (see chapter 'Replacement').
Clean the shaving heads one by one (see section
'Cleaning the shaving unit with the cleaning brush'
in chapter 'Cleaning and maintenance').
Make sure that the projections of the shaving heads
fit exactly into the recesses (see section 'Cleaning the
shaving unit with the cleaning brush').
Recharge the battery (see chapter 'Charging') or
connect the shaver to the mains.
As soon as the temperature of the shaver has
dropped sufficiently, you can switch on the shaver
again.
During rinsing some water may collect between
the power unit and the housing. After rinsing this
water flows out through the socket. The power unit
is completely watertight so water cannot reach the
electronic parts of the shaver. Your shaver continues to
be absolutely safe.
English
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