4 Troubleshooting and spare parts
4
Troubleshooting and
spare parts
4.1 Troubleshooting
Before contacting your authorised Royal
£
dealer, Royal
service partner or appliance
market, first follow the procedure in the
following table to check if you can handle the
problem yourself
WARNING:
Danger of injury! Never use a defective
appliance! Switch off the appliance before
starting
troubleshooting
"Switching off and parking".
Fault
Possible cause
Solution
Charging light is
AC adapter is not plugged
not illuminated
in.
Connect the adapter to a
socket.
The socket does not carry
any current.
Test the adapter at another
socket which you are sure
carries current.
The appliance
The battery is empty.
does not run
Charge the battery.
The appliance
Dust container is full or
does not pick up
clogged.
dirt
Empty/clean dust
container.
Brush roller is blocked.
Remove the obstruction.
NOTE:
If you cannot solve the problem following
these
instructions,
£
Royal
customer
service
„Royal Appliance Int. GmbH International
Service").
£
ZChapter
3.1,
contact
the
(Zpage
100,
4.2 Spare parts
You can order accessories and spare parts.
Zpage 100, „Royal Appliance Int. GmbH
International Service"
17