Solution 5:
If your telephone rings on incoming PSTN calls but not on incoming
Skype calls, the telephone may not be compatible with the telephone
adapter. Try connecting a different telephone to the telephone adapter.
I received a Skype version is old warning.
Solution
The telephone adapter will only work with Skype Version 1.3.xx or later.
This error displays whenever you start an old version of Skype. Upgrade
to the latest version of Skype.
I cannot hear a telephone dial tone when I pick up the handset.
Solution
Verify your cables are connected correctly between your computer, the
telephone adapter, your telephone and the wall jack, and that the cables
are not inverted.
I cannot hear a VoIP dial tone on the handset.
Solution 1:
Verify your cables are connected correctly between your computer, the
telephone adapter, your telephone and the wall jack, and that the cables
are not inverted.
Solution 2:
If you unplug the telephone adapter from your computer without disa-
bling the device and plug the telephone adapter in again, you may loose
the VoIP dial tone. With the USB Telephone adapter connected, restart
your computer.
I am having problems with the Skype software.
Solution
If you are having problems with the Skype software, please visit the
Skype web site at: www.skype.com
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