Maintenance And Troubleshooting; Routine Maintenance Operations; Troubleshooting - Acova 40017784 Notice D'utilisation

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5. Maintenance and troubleshooting tips

5.1 Routine maintenance operations

High-quality materials and surface treatment protect your radiator against
corrosion and impacts.
To maximise the service life of your radiator, we recommend you take the
following precautions:
- Never use abrasive or corrosive products on the outer surfaces of the
appliance (except the electrical parts); use warm, soapy water.
- Use a soft, dry cloth without any solvents to clean the control box.

5.2 Troubleshooting

Should your radiator fail to function, check that:
Problem
Diagnosis
Electricity supply
problem.
The appliance does
not start.
The appliance is turned
off.
The appliance is not
Probe fault.
working. The two
indicators are
flashing red.
The appliance
operates in freeze
protection mode.
The radiator conti-
The "Open window
nues to heat nor-
detection" function is not
mally, even when a
activated.
window has been
open for more than
15 minutes.
60
Steps to take
Check that your appliance
is properly connected to an
appropriate power supply
(see chapter 2.3).
Check that the switch is in the
ON position and the indicator
is lit (see chapter 4.2).
Contact your installer.
Deactivate open/closed
window detection (see
chapter 4.6).
Activate the function
(see chapter 4.6).
40017784
Problem
Diagnosis
The thermostat is in the
wrong position.
The appliance does not
The dual-energy towel-
heat.
dryer isn't properly filled
with water.
Your appliance is
connected to a program-
ming unit.
The appliance does not
Pairing problem.
react to commands sent
by the app.
07/2018
EN
Steps to take
Check that the thermostat
is in the right position for
heating up the radiator
(see chapter 4.2).
Check that the appliance
is properly filled (see
chapter 3.2).
Please refer to the manufac-
turer's instructions.
Repeat the pairing process
for the unit and the applica-
tion (see chapter 4.7).
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