Onkyo BD-SP309 Mode D'emploi page 54

Picture
Problem
No picture.
Screen freezes and
operation buttons do not
work.
Square noise (mosaic)
appears on the screen.
Audio is not output, or
images are not played
back properly.
3D images cannot be
output to a TV.
Noise appears on the
screen.
Sound
Problem
No sound, or sound is
distorted.
Audio is not output, or
images are not played
back properly.
En
54
Possible causes and solutions
• Make sure that the cable is connected correctly. (Page 15)
• Make sure that the connected TV or the AV receiver is set to the correct
input. (Page 16)
• Take out the disc and clean it. (Page 11)
• Make sure that region code on the disc matches that of this Player.
(Page 7)
• There is no picture from the HDMI output.
- Are the settings performed correctly? Please check the settings.
(Page 42)
• Turn off the power and turn on the power again.
• If the power is not turned off, perform a reset. (Page 55)
• Is the disc damaged or dirty? Check the condition of the disc. (Page 11)
• Blocks in images may be visible in scenes with rapid movement due to
the characteristics of digital image compression technology.
• The audio may not be output or the images may not be played back
properly for some discs in which copyright-protected contents are
recorded.
• Is an HDMI cable used?
• Are a 3D compatible TV and 3D glasses used?
• Is a proper connection made between the HDMI OUT terminal of the
player and the HDMI input terminal of the 3D compatible TV?
• Is the 3D setting on this player correct? (Pages 21, 44)
• Is the 3D setting on the TV correct?
• When a connection to a 3D TV is made via an ampli¿ er/AV receiver, it is
necessary to connect to a 3D compatible ampli¿ er/AV receiver.
• Is a 3D compatible BD disc being played back?
• When you watch TV broadcasts with the power of this player turned on,
noise may appear on the TV screen. In such cases, turn off the power to
this player or keep this player away from the TV.
Possible causes and solutions
• If the volume of the TV or ampli¿ er is set to minimum, turn the volume up.
• There is no sound during still mode, slow motion playback, fast forward
and fast reverse. (Page 35)
• Check that the audio cable is connected correctly. (Page 17)
• Check that the cable plugs are clean.
• Take out the disc and clean it. (Page 11)
• Audio may not be output depending on the audio recording status, such
as when audio other than an audio signal or non-standard audio is
recorded for the audio content of the disc. (Page 8)
• The audio may not be output or the images may not be played back
properly for some discs in which copyrightprotected contents are
recorded.