CLEANING & MAINTENANCE
PROGRAM
AUTO-iQ®
Frozen Drink
AUTO-iQ Puree
AUTO-iQ
Smoothie
CLEANING
1 Separate all parts from each other.
2 Hand-Washing: Wash the pitcher,
lid, and stacked blade assembly in
warm, soapy water. When washing
the stacked blade assembly, use a
dish-washing utensil with a handle
to avoid direct hand contact with
blades. Handle blade assemblies
with care to avoid contact with
sharp edges. Rinse and air-dry
thoroughly.
Dishwasher: The pitcher, lid, and
stacked blade assembly are all
dishwasher safe. The lid and stacked
blade assembly are top-rack
dishwasher safe. Ensure the stacked
blade assembly is removed from
the pitcher before placing in the
dishwasher.
3 Wipe the motor base clean with a
damp cloth.
Please call Customer Service at
1-877-646-5288 if any servicing needs
to be performed on the appliance,
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1-877-646-5288
TYPE OF FOOD
Ice
Frozen Cocktails
Frozen Desserts
Soups*
Sauces*
Dips
Smoothies
Milkshakes
Protein Shakes
Ice
STORING
1 Store the unit upright with the
stacked blade assembly inside the
corresponding container with the
lid secured on top. Do not place
anything on top. Loosely wrap the
power cord around the cord wrap on
the back of the motor base.
RESETTING THE MOTOR THERMOSTAT
The Ninja Blender 1200 features
a unique safety system that
prevents damage to the unit's
motor and drive system should
you inadvertently overload the
appliance. If the appliance is
overloaded, the motor will stop.
Allow the appliance to cool for
approximately 15 minutes. To reset
the appliance, follow the resetting
procedure below:
1 Unplug the appliance from the
electrical outlet.
2 Remove and empty the pitcher
and ensure no food is jamming the
stacked blade assembly.
3 Allow the appliance to cool for
approximately 15 minutes.
4 Re-install the pitcher onto the base
and plug the appliance into the
electrical outlet.
5 Proceed to use the appliance as
before, making sure not to exceed the
recommended maximum capacities.
TROUBLESHOOTING GUIDE
ISSUES
Make sure the pitcher is securely placed on
motor base.
Make sure the lid is securely on pitcher in the
correct position (arrows aligned).
The appliance is turned "off". Press the power
button ( ) to turn "on".
Motor Doesn't Start
Check that the plug is securely inserted into the
or Stacked Blade
electrical outlet.
Assembly Doesn't
Check the fuse or circuit breaker.
Rotate.
The unit has overloaded. The appliance will stop
and the power light will flash. Unplug and wait
approximately 15 minutes before using again.
The unit has overheated. Unplug and wait
approximately 15 minutes before using again.
Check to make sure the unit is not overloaded.
Either you are chopping too many ingredients at
Ingredients are
one time, or the pieces are not of even size and
unevenly chopped.
processing smaller amounts per batch.
Ingredients are chopped
The ingredients have been over-processed. Use
too fine or are too
the Pulse button for controlled processing.
watery.
Ingredients collect on lid
The mixture is too thick. Add more liquid.
or sides of the pitcher.
Do not use ice that has been sitting out or has
started to melt. Use ice straight from the freezer.
You can cannot create
snow from ice.
Start with a few pulses and then go to a
continuous blending cycle.
Make sure surface and suction feet are wiped clean.
Suction feet will only stick to smooth surfaces.
Suction feet WILL NOT stick on some surfaces
Motor base won't
such as, wood, tile and non-polished finishes.
adhere to counter or
tabletop.
DO NOT attempt to use appliance when the
motor base is stuck to a surface that is not
secure, (cutting board, platter, plates, etc.).
Your unit is able to detect which container is on
the base. You may be trying to use a program
"Err" message appears.
that is not designed for the jar you have
installed. The programs will light up indicating
which programs are available for each container.
The unit is not installed properly. For your safety,
The red light is
the unit will only be able to be turned on when it is
blinking.
properly assembled. Please refer to the assembly
pages of this inspiration guide for assistance.
POSSIBLE REASONS & SOLUTIONS
ninjakitchen.com
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