Care & Maintenance; Cleaning; Resetting The Motor Thermostat; Troubleshooting Guide - Ninja BN495EU Instructions

CARE & MAINTENANCE

CLEANING

1
Separate all parts.
2 Wash all containers in warm, soapy
water with a soft cloth.
3 Hand-Washing
Wash cups, lids and blade assembly
in warm, soapy water. Use a
dishwashing utensil with a handle to
avoid direct contact with the blades.
Exercise care when handling the
blade assembly as the blades are
sharp. Thoroughly rinse and air-dry
all parts.
Dishwasher
Cups, lids, and blade assembly are
dishwasher safe. Place the cups, lids,
and blade assembly on the top rack
of the dishwasher ONLY. Ensure the
blade assembly and lid are removed
from the cup before placing in the
dishwasher.
Motor Base
Turn off the unit and unplug
the motor base before cleaning.
Wipe motor base with a clean,
damp cloth.
NEVER directly spray the base
with water or other liquids.
DO NOT use abrasive cloths/pads/
brushes to clean the base, as this
can dull or scratch the surface.
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RESETTING THE MOTOR
THERMOSTAT
This unit features a unique safety
system that prevents damage to
the motor and drive system should
you inadvertently overload it. If the
unit is overloaded, the motor will be
temporarily disabled. Should this occur,
follow the reset procedure below.
1
Unplug the unit from the socket.
2 Allow the unit to cool for
approximately 30 minutes.
3 Remove the container's lid and blade
assembly. Empty the container and
ensure no ingredients are jamming
the blade assemblies.
IMPORTANT: Ensure that
maximum capacities are not
exceeded. This is the most typical
cause of appliance overload.

TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of shock and unintended operation,
turn power off and unplug unit before troubleshooting�
Unit doesn't turn on
Make sure unit is plugged in.
• Place cup on base and rotate it clockwise until it clicks into place.
Unit doesn't turn off
• Remove cup from base by rotating it anti-clockwise and lifting it. Unplug the power
cord from the socket.
Lid/blade assembly hard to assemble
• Place the cup on a level surface with the lid or blade assembly on the top of the cup and
align the threads so that the lid/blades sit flat on the cup. Twist clockwise so that the
lid/blades evenly align to the cup until you have a tight seal.
Doesn't mix well; ingredients get stuck
• Using the pre-set programs is the easiest way to achieve great results. The pulses and
pauses allow the ingredients to settle toward the blade assembly. If ingredients are
routinely getting stuck, adding some liquid will usually help.
• When filling the cup, start with fresh fruit or veggies, then leafy greens or herbs. Next add
liquids or yogurt, then seeds, powders, or nut butters. Finally, add ice or frozen ingredients.
Motor base won't stick to worktop or tabletop
• Make sure surface and suction feet are wiped clean. Suction feet will only stick to smooth
surfaces.
• Suction feet will not stick on some surfaces such as wood, tile, and non-polished finishes.
• DO NOT attempt to use unit when the motor base is stuck to a surface that is not secure
(cutting board, platter, plates, etc.).
• Unit is difficult to remove from worktop for storage
• Place your hands underneath both sides of the motor base and gently pull the unit up and
toward you.
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