Assistance Or Service - Inglis IJ44001 Guide D'utilisation Et D'entretien

Load is tangled or twisted
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around
the agitator.
Gray whites, dingy colors
Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Hot water should
be at least 111°F (44°C) to clean heavy soils.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
Garment damage
Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Wipe up bleach
spills. Undiluted bleach will damage fabrics.
Did you follow the manufacturer's care label instructions?
ASSISTANCE
OR SERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. These parts will fit right and work
right because they are made with the same precision used to
build every new INGLIS ® appliance. To locate factory authorized
replacement parts in your area, call your nearest designated
service center.
For assistance throughout Canada, call the Whirlpool Canada
Inc. Customer Interaction Center toll free,
8:30 a.m. - 5:30 p.m. EST: 1-800-461-5681.
Our consultants provide assistance with:
Features and specifications on our full line of appliances
Referrals to local authorized Inglis dealers
For service throughout Canada, call 1-800-807-6777.
Whirlpool Canada Inc. designated service technicians are trained
to fulfill the product warranty and provide after-warranty service,
anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool Canada
Inc. with any questions or concerns at:
Customer Interaction Center
Whirlpool Canada Inc.
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
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