Troubleshooting Guide - Kenwood KCA-CM50 Mode D'emploi

Troubleshooting Guide

What might seem to be a malfunction in your unit may
just be the result of slight misoperation or miswiring.
Before calling service, first check the following table
for possible problems.
SIRIUS source
?
The power does not turn ON.01
✔ The fuse has blown.
☞ After checking for short circuits in the wires, replace the fuse with
one with the same rating.
✔ No ACC position on vehicle
☞ Connect the same wire to the ignition as the battery wire.
✔ The SIRIUS satellite radio tuner is not connected
☞ Connect the SIRIUS satellite radio tuner directly to this unit.
?
Nothing happens when the buttons are
✔ The computer chip in the unit is not functioning normally.
☞ Press the Reset button on the controller unit (page 3).
?
No sound can be heard, or the volume is
✔ The input/output wires or wiring harness are connected incorrectly.
☞ Reconnect the input/output wires and/or the wiring harness
correctly. See the section on <Connecting Wires to Terminals>.
?
No broadcast can be received2
✔ The SIRIUS antenna is not connected.
☞ Connect it properly.
✔ No subscription is
established.53
☞ Subscribe to SIRIUS.
?
No sound is heard even though the information concerning the
SIRIUS satellite radio tuner is
✔ The microcomputer does not function
☞ Press the Reset button of the controller unit.(Page 3)
✔ The system is not connected
☞ Connect the system properly. See <Connecting Wires to
Terminals>.
ignition.02
properly.55
pressed.04
low.58
displayed.67
correctly.68
properly.69
HD Radio source
?
The power does not turn
✔ The fuse has blown.
☞ After checking for short circuits in the wires, replace the fuse with
one with the same rating.
✔ No ACC position on vehicle
☞ Connect the same wire to the ignition as the battery wire.
?
Nothing happens when the buttons are
✔ The computer chip in the unit is not functioning normally.
☞ Press the Reset button on the controller unit (page 3).
?
No sound can be heard, or the volume is low.
✔ The input/output wires or wiring harness are connected incorrectly.
☞ Reconnect the input/output wires and/or the wiring harness
correctly. See the section on <Connecting Wires to Terminals>.
✔ The preset broadcast station is not transmitting in the mode that was
set with <Receive Mode>.
☞ Please set <Receive Mode> to "Auto".
✔ In digital AM broadcasting, receive mode switches between stereo
and monaural too often.
☞ Receiving condition is bad or unstable. Stereo is chosen when
receiving condition is good, and it switches to monaural when the
condition becomes bad.
?
Radio reception is poor.
✔ The car antenna is not extended.
☞ Pull the antenna out all the way.
✔ The antenna control wire is not connected.
☞ Connect the wire correctly, referring to the section on
<Connecting Wires to Terminals>.
— 17 —
ON.01
ignition.02
pressed.04