Troubleshooting
In the event that the clear device fails to perform as
intended, the following notes will help to identify potential
problems with the device and its setup.
If
Do this
You see all 4
Ensure you are in the ideal environment for
indicators lights
treatment (ie temperature, humidity). If not,
are flashing.
move to an appropriate environment (ie
indoors).
OR
Wait 5 - 10 minutes and attempt to re - active
the device after moving to an appropriate
environment (ie. indoors)
OR
Charge your device as the battery capacity
may be too low.
If
Do this
During
This means the device has delivered five
treatment, you
2 minute cycles of treatment and must be
hear 2 short
re - activated by pressing the on/off button to
audible beeps.
continue use.
During
Ensure you are in the ideal environment for
treatment, you
treatment (ie temperature, humidity). If not,
hear 3 short
move to an appropriate environment (ie
beeps and see
indoors).
all 4 indicators
OR
lights are
Wait 5 - 10 minutes and attempt to re - active
flashing
the device after moving to an appropriate
environment (ie. indoors)
Indicator lights
Ensure the treatment surface is in full contact
are on, but
with the skin. Otherwise, the smart shut off will
the treatment
be activated and the device will turn off in 20
head is not
seconds.
illuminated.
EN
17
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