HP LaserJet M232e Série Guide De Référence page 3

Help and tips for Wi-Fi and connectivity
If the software is unable to find your printer during setup, check the following conditions to resolve
the issue.
Potential Issue
Printer Wi-Fi setup mode timed out
Computer or mobile device too far
from printer
Computer connected to a Virtual
Private Network (VPN) or remote
work network
Wi-Fi turned off on computer
(computer connected by Ethernet)
Bluetooth and location services are
turned off on your mobile device
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Solution
If the status light is not purple, the printer might not
be in Wi-Fi setup mode. Restart setup mode:
1. If the control panel is not lit, press
sleep mode.
2. Press and hold
release the button. All control panel buttons
will light up.
3. Press and at the same time once and
then release the buttons. The status light will
pulse purple.
4. Wait for one minute. Close and reopen
HP Smart, and then try connecting again.
Move your computer or mobile device closer to the
printer. Your device might be out of range of the
printer's Wi-Fi signal.
Disconnect from a VPN before installing HP Smart
software. You can't install apps from the Microsoft Store
when connected to a VPN. Connect to the VPN again
after finishing printer setup.
Note: Consider your location and the security of the
Wi-Fi network before disconnecting from a VPN.
If your computer is connected by Ethernet, turn on
the computer's Wi-Fi while setting up the printer.
Disconnect the Ethernet cable temporarily to
complete setup over Wi-Fi.
If setting up with a mobile device, turn on Bluetooth
and location services. This helps the software find
your network and printer.
Note: Your location is not being determined and
no location information is being sent to HP as
part of the setup process.
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