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User Manual
English
After connecting a Thunderbolt 3 device the first thing that you should see (assuming that the system
NVM, BIOS, drivers, etc are up to date and compatible) is an automatic notification above the system tray
notifying you that a new device has been attached. Please click OK:
After clicking OK, you may get a Windows User Account Control (UAC) popup asking if you "want to
allow this app to make changes to your PC?". Click Yes.
After clicking Yes a window will open, here you can approve the Thunderbolt 3 device that was just
attached. Click on the drop down menu where it says "Do Not Connect" and select "Always Connect".
Then click OK.
Identifying the NVM:
To find out what version of NVM firmware your system has, the first step is to ensure you have the latest
Thunderbolt software version which varies depending on the system manufacturer. You should be able to
download it from your system manufacturer's website. Once installed you can open the software by
searching the start menu for Thunderbolt:
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