Troubleshooting - Sony BRAVIA FW-100BZ40J Manuel De Référence

FW-32BZ30J
10 mm – 12 mm
• Refer to the following table for
wall-mount hole pattern.
Model Name
FW-100BZ40J
FW-75BZ30J /
65BZ30J /
55BZ30J
FW-50BZ35J /
50BZ30J /
43BZ35J /
43BZ30J
FW-32BZ30J
• Be sure to store the unused screws and
Table-Top Stand in a safe place until you
are ready to attach the Table-Top Stand.
Keep the screws away from small
children.
Note
• Read the supplied safety documentation for
additional safety information.
• For more detailed information, visit Sony
Customer Support website.*
* Only on limited region/country/LCD Display
model.
Screw (M6)
Wall-Mount Bracket
LCD Display's rear cover
Wall-mount hole
pattern
×
600 × 400 mm
300 × 300 mm
200 × 200 mm
100 × 200 mm

Troubleshooting

General troubleshooting for issues like:
black screen, no sound, frozen picture, LCD
Display does not respond, or network is
lost, do the following steps.
1
Restart your LCD Display by pressing the
power button on the remote control for
about five seconds. The LCD Display will
restart. If the LCD Display does not
recover, try unplugging the AC power
cord then press the power button on the
LCD Display and release it. Wait for two
minutes, and plug in the AC power cord.
Or, press the power button on the LCD
Display for about 40 seconds until the
LCD Display turns off.
2
Refer to the Help menu by pressing HELP
on the remote control.
3
Connect your LCD Display to the Internet
and perform a software update. Sony
recommends you to keep your LCD
Display software updated. Software
updates provide new features and
performance improvements.
4
Perform the factory data reset.
When you plug in the LCD Display, the
LCD Display may not be able to turn on
for a while even if you press the power
button on the remote control or the LCD
Display.
It takes time to initialize the system. Wait
for about one minute, then operate it
again.
How to reset the LCD Display to factory
settings
WARNING: The reset will clear all of your
customized settings including the parental
lock setting.
• You can reset the LCD Display to factory
settings by selecting [Factory data reset].
• To force factory data reset, unplug the AC
power cord. Press and hold  button on
the LCD Display, then plug in the AC
power cord.
• For security purposes, be sure to remove
all personal and account information
before discarding, selling or passing your
LCD Display to someone else by:
unlinking/unregistering, signing out of
and deactivating all network services as
well as factory reset the LCD Display.
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