Beamz MHL810 Manuel D'instructions page 8

TROUBLESHOOTING
This section describes a few common problems that may occur during operation and provides some suggestions for easy
troubleshooting:
Remedies
Symptom
No light from fixture,
or fans not working.
Fixture does not
react to music beat
One of the control
channels is
unresponsive or only
responds
intermittently.
Fixture does not
respond to DMX
control.
8
Potential cause
Power supply issue,
such as blown fuse,
faulty connector or
damaged cable.
Sound activation
disabled.
Sound activation
sensitivity too low for
music source.
DMX setup or DMX link
fault.
Damaged step motor or
cable connection
between head and body.
Incorrect DMX
addressing.
Fault on DMX link due to
damaged connector or
cable, or potential
interference from
proximity to a high voltage
installation.
Remedies
Check whether fixture's power indicator LED is lit.
Check all power connections and cables.
Replace fixture fuse.
Ensure that fixture is not connected to a DMX signal.
Adjust sound activation microphone sensitivity.
Tap microphone to check correct functionality. The
fixture should react when in sound activation mode.
See next section.
Contact your Beamz by Tronios authorized
distributor or service center for assistance.
Ensure that fixture's DMX address matches address set on DMX
control device.
Check that fixture DMX check all DMX cables and connections.
Ensure that DMX link is terminated.
Check that all components on DMX link use standard DMX
polarity.
Attempt to control the fixture with another DMX control device.
Move or shield link if it is close to an unshielded high-voltage
installation.