Warranty
This Product is sold by Ohio Medical, LLC (the "Company") under the express terms
of the warranty set forth below.
For a period of THIRTY SIX (36) MONTHS from the date the Company ships this
Product to the customer, but in no event for a period of more than three years
from the date of original delivery by the Company to an authorized dealer, this
Product, other than its expendable parts is warranted to be free from functional
defects in materials and workmanship and to conform in all material respects to
the description for the Product contained in this operation manual, if this Product
is properly operated under conditions of normal use, regular periodic maintenance
and service is performed and repairs are made in accordance with this operation
manual. The warranty period for all expendable parts of the Product is sixty (60)
days from the date the Company ships the Product to the customer.
The Company's sole and exclusive obligation and customer's sole and exclusive
remedy under the above warranty is limited to repair or replacement, at the
Company's option, of the defective Product.
The foregoing warranty shall not apply if the Product has been repaired or altered
by anyone other than the Company or an authorized dealer; or if the Product has
been subjected to abuse, misuse, negligence, or accident.
The Company reserves the right to stop manufacturing any product or change
materials, designs, or specifications without notice.
This warranty is extended to only the initial customer with respect to the purchase of
this Product directly from the Company or an authorized dealer as new merchandise.
Dealers are not authorized to alter or amend the warranty of any Product described
in this agreement. Any statements, whether written or oral, will not be honored or
be made part of the agreement of sale.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY SHALL NOT
BE LIABLE FOR INCIDENTAL, COLLATERAL, CONSEQUENTIAL, OR SPECIAL
DAMAGES INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, OR LOSS OF
USE. THE COMPANY'S LIABILITY, IN THE AGGREGATE, SHALL NOT EXCEED
THE PURCHASE PRICE OF THE PRODUCT.
In order to file a warranty claim, customer is required to return Product prepaid to
the Company at 1111 Lakeside Drive, Gurnee IL, 60031 USA. As determined at
the sole discretion of the Company, Products which qualify under the warranty will
be repaired or replaced, at the Company's option, and returned to customer via
ground delivery at the Company's expense.
All claims for warranty must first be approved by Ohio Medical Customer Service
Department. For International customer returns: intl.customerservice@ohiomedical.
com or 1-800-662-5822 (Option 3). Upon approval the customer service department
will issue a Return Goods Authorization (RGA) number. An RGA must be obtained
prior to commencement of any warranty claim.
10
6700-0359-000
(Rev. 9) 08/2020