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Troubleshooting
You can solve many common problems easily, saving you the cost of a possible
service call. Try the suggestion below to see if you can solve the problem before
calling service centre.
Problem
The unit doesn't
operate
The
dehumidifying
function
doesn't work
No air is
discharged
Operation is
noisy
Instructions for use
Possible Cause
Has the power cord been
disconnected?
Is the tank full indicator
light? (The tank is
full or in a wrong position.)
Is the temperature of the
room above 35℃ or below
5℃?
Is the air filter clogged?
Is the intake duct or
discharge duct obstructed?
Is the air filter clogged?
Is the unit tilted or
unsteady?
Is the air filter clogged?
Solution
Plug the power cord into
the outlet.
Discard the water in the
drainage tank and then
reposition the tank.
The protection device is
activated and the unit
cannot be started.
Clean the air filter as
instructed under
"Cleaning and
Maintenance".
Remove the obstruction
from the discharge duct
or intake duct.
Clean the air filter as
instructed under
"Cleaning and
Maintenance".
Move the unit to a stable,
sturdy location.
Clean the air filter as
instructed under
"Cleaning and
Maintenance".
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