Problem
Diagnosis
The battery level indicator
Batteries drained.
on your remote control
is displayed.
The remote control is off.
No display.
remote control screen is off.
The remote control screen
is on standby.
Time and date setting not
done.
The screen on the remote
Indicates a problem with
control displays the E2
the temperature sensor on
error message.
the appliance.
The temperature setting
There is a discrepancy in
does not match the tem-
the measurement made by
perature observed in the
the temperature probe.
room.
Your appliance remains on
the last command received.
PILOT WIRE
Problem
Diagnosis
The pilot wire is not
connected correctly.
The appliance no longer
replies to commands from
the pilot wire.
Your remote control is no
longer set to accept pilot
wire operation.
The room temperature
The pilot wire may be
does not match the
connected to a program-
setpoint temperature on
ming control unit which
the remote control.
control (e.g.: sending an
Eco mode order from the
control unit, while the
control is set on Comfort).
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Procedure
Change batteries (see chapter 8.4).
Long press on
.
Set time and date (see chapter 4.1).
Contact your installer.
Calibrate your remote control (see
chapter 5.5) to align the tempera-
ture measured in the room by the
appliance, and that measured by your
thermometer.
• Reset the appliance by pressing
10 seconds on the LED. The LED
reset.
• Your appliance is waiting to be
paired and to start heating again.
Procedure
chapter 2.2).
Comfort mode.
Activate the pilot wire function on
your remote control (see chapter 5.3,
parameter 3).
Deactivate the pilot ware in advanced
parameters (see chapter 5.3 para-
meter 3) so that the remote control
continues to operate your appliance.
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8.3 Complete reset
If your appliance freezes completely, or cannot be paired, the whole system has to be reset, then
pairing started again from the beginning (see chapter 4.1).
Reset remote control:
Reset the remote control from the advanced parameters (see chapter 5.3
Reset radiator / towel dryer:
1) Reset the appliance by pressing on the LED for 10 seconds.
The LED
2) After releasing the LED, it returns to a steady pink.
3) Switch on the reset remote control and perform the pairing process (see chapter 4.1).
WARNING"
If you still fail to pair your appliance, please contact your after sales service.
02/2019
immediately as soon as the fast
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