Num'axes EYENIMAL Pet Vision Live HD Guide De Démarrage Rapide page 15

E. Troubleshooting
Should your product stop working or develop a fault, first read this user's guide over, then check that you
are using the product correctly.
In case of issues, proceed to "reset" the camera by using a pin to press the reset hole till hearing a sound.
The reset hole position is close to the sticker under the camera.
If the problem persists, contact your distributor. You can also contact NUM'AXES at +33.2.38.69.96.27 or
by Email export@numaxes.com.
Depending on the extent of the malfunction, you may have to return your product for service and repair.
For all repairs, please supply the following the complete product and the proof of purchase (invoice or sales
receipt).
If you omit one of these items, the After Sales Service will have to invoice you for any repair costs incurred.
F. Warranty
NUM'AXES guarantees the products against all manufacturing defects for two years after purchase. All
postage and packing charges will be the purchaser's sole responsibility.
G. Warranty conditions
1. The warranty will be effective only with a proof of purchase (invoice or sales receipt).
The warranty is exclusive to the original purchaser.
2. This warranty does not cover the following:

direct or indirect problems incurred when sending the product back to the distributor or to
NUM'AXES,

damage to the product caused by:
- negligence or incorrect use (ex: bites, breakage, cracking),
- misuse from not following directions
- repairs performed by unauthorized persons.

loss or theft.
If the product is found to be defective, NUM'AXES will either decide to repair or to replace it.
3.
No claim may be made against NUM'AXES, particularly in relation to incorrect use or breakdown.
4.
NUM'AXES reserves the right to modify the characteristics of its products with a view to making
5.
technical improvements or to complying with new regulations.
6. The information contained in this guide may be subject to amendment without prior notice.
7. Photos and drawings are not contractual.
H. Disposing or recycling of your device at the end of its life
The pictogram which appears on your product means that this one can not be thrown with household
refuse.
You have to bring the device to a collection location suitable for treatment, development, recycling of
electronic wastes or bring it back to your distributor.
Adopting this process, you do something for the environment; you contribute to the preservation of natural
resources and to the protection of human health.
Contact for the United States of America
EYENIMAL INC
World Financial District
60 Broad Street – Suite 3502
New York, NY 10004
contact@eyenimal.com
www.eyenimal.com
Pet Vision Live HD – août 2018 – indice C
15/32