Troubleshooting; To Pair The Remote Transmitter And Receiver Collar; Caution - Petsafe PDT20-11738 Manuel D'utilisation

My pet does not
respond when I press
the Upper, Lower, or
Side Button.
The Receiver Collar
will not turn on.
The Receiver Collar
is not responding
to the Remote
Spray Transmitter.
The Receiver Collar
does not Spray.
When I try to refi ll
the unit with the
Unscented Spray, the
spray leaks out around
the Spray Nozzle.
To Pair the Remote Transmitter and
Receiver Collar
If your Receiver Collar does not beep when the Upper or Side Button of
the Remote Transmitter is pressed, or if you feel the Receiver Collar is not
responding to the Remote Transmitter:
1. With the Receiver Collar off your pet, turn the Receiver Collar off.
2. Press and hold the On/Off Button for 5 seconds.
3. The Receiver Collar will beep and the LED will fl ash.
4. Press any Transmitter button.
5. The Receiver Collar will respond and pair.
6. If the Receiver Collar does not beep twice, please contact the Customer
Care Centre.
___________________________________________________________________________

Caution

Important: The pet training device is not a toy, keep away from children.
Warning: Contents under pressure.
• Do not puncture or incinerate the spray collar or the refill canister.
• Do not expose to extremes of heat or store at temperatures above 48° C (120° F).
18

Troubleshooting

• Make sure the Receiver Collar has been turned on.
• If your range has reduced from the fi rst time you used the Remote Trainer,
the battery(s) may be low in either the Remote Transmitter or Receiver
Collar. This is indicated by the Indicator Light or the LED fl ashing.
• The range of the Remote Trainer will vary according to terrain, weather,
vegetation, as well as transmission from other radio devices.
• Increase the Spray Level by 1. See "Find the Best Spray Level for Your Pet."
• Make sure the Receiver Collar has been charged. For the initial
charge, be sure to charge it for 2 hours. Subsequent charges only
take 4-5 hours.
• Verify the Receiver Collar is on.
• See "To Pair the Remote Transmitter and the Receiver Collar."
• Ensure the unit is properly charged.
• Ensure the spray nozzle is not clogged. Note: See the "To Fill and Refi ll the
Unscented Spray" Section.
• Refi ll the unit with the Unscented Spray.
• If the Receiver Collar still does not spray, contact the Customer
Care Centre.
• Wipe the unit clean using a damp cloth and dry thoroughly.
• Hold the Unscented Spray can upright. If it is held at an angle, it will not
create a good seal.
• Press fi rmly on the Unscented Spray can to create a good seal.
• If the spray continues to leak, contact the Customer Care Centre.
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