Help Overview; Technical Assistance; Help Tools - Dell PowerConnect 2124 Guide D'utilisation

22 Help and Wa r r anties

Help Overview

This section describes the tools Dell provides to help you when you have a
problem with your switch. It also tells you when and how to contact Dell for
technical or customer assistance.

Technical Assistance

If you need assistance with a technical problem, perform the
following steps:
Use Dell's extensive suite of online services available from
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Dell | Support at support.dell.com for help with installation and
troubleshooting procedures.
For more information, see "World Wide Web."
If the preceding step has not resolved the problem, call Dell for
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technical assistance.
For instructions on using the technical support service, see "Technical
Support Service" and "Before You Call."

Help Tools

Dell provides a number of tools to assist you. These tools are described in
the following sections.
NOTE: Some of the following tools are not always available in all locations
outside the continental U.S. Please call your local Dell representative for
information on availability.
World Wide Web
The Internet is your most powerful tool for obtaining information about
your computer and other Dell products. Through the Internet, you can
access most of the services described in this section, including AutoTech,
TechFax, order status, technical support, and product information.
You can access Dell | Support at support.dell.com. Select your region on
the WELCOME TO DELL SUPPORT page, and fill in the requested
details to access help tools and information.