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Disk partition and file format
If the disk is new, it will not be recognized by the system until
you create partitions and format it.
This operation can be performed in systems based on:
Windows: Equipment (Right button) → Manage →
Storage → Disk administrator.
Mac: Go → Utilities → Disk Utility.
Linux: System → System Administration → Disk Utility.
In case of hard disk failure:
• Check that the disk partition and file format partition have
been performed.
• Check that the hard disk is in optimum condition. If this
is not the case, contact the manufacturer or distributor.
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Warranty Information
TooQ offers a guarantee of 24 months from the time of
purchase, so it is essential to have the ticket or invoice
where the date appears. The distributor or dealer from
whom you purchased this product will handle your claim
and provide technical service while the warranty is in effect.
The storage enclosure should show the serial number
without having been altered or erased, if it is not intelligible,
the warranty will not be applied.
Out of Warranty
The warranty does not cover the effects and damage
caused to the storage enclosure due to:
• Do not follow the user manual.
• Modifications or alterations of any kind.
• High and low temperatures, humidity and contact with
liquids.
• Wear and scratches caused to everyday use.
The warranty does not cover damage or defects to the
hard drive caused by improper use of the hard drive or the
storage enclosure.
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