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What to do if...
Problem
The appliance does not operate.
The appliance is noisy.
The lamp does not work.
The compressor operates continual-
ly.
Water flows on the rear plate of the
refrigerator.
Water flows into the refrigerator.
Water flows on the floor.
The temperature in the appliance is
too low/too high.
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Possible cause
The appliance is switched off.
The mains plug is not connected to
the mains socket correctly.
There is no voltage in the mains
socket.
The appliance is not supported
properly.
The lamp is in stand-by.
The lamp is defective.
Temperature is set incorrectly.
Many food products to be frozen
were put in at the same time.
The room temperature is too high.
Food products placed in the appli-
ance were too warm.
The door is not closed correctly.
During the automatic defrosting
process, frost melts on the rear
plate.
The water outlet is clogged.
Food products prevent that water
flows into the water collector.
The melting water outlet is not con-
nected to the evaporative tray
above the compressor.
The temperature regulator is not set
correctly.
The door is not closed correctly.
The food products' temperature is
too high.
Many food products are stored at
the same time.
Solution
Switch on the appliance.
Connect the mains plug to the
mains socket correctly.
Connect a different electrical appli-
ance to the mains socket. Contact a
qualified electrician.
Check if the appliance stands sta-
ble.
Close and open the door.
Refer to "Replacing the lamp".
Refer to "Operation" chapter.
Wait a few hours and then check
the temperature again.
Refer to climate class chart on the
rating plate.
Allow food products to cool to room
temperature before storing.
Refer to "Closing the door".
This is correct.
Clean the water outlet.
Make sure that food products do not
touch the rear plate.
Attach the melting water outlet to
the evaporative tray.
Set a higher/lower temperature.
Refer to "Closing the door".
Let the food products temperature
decrease to room temperature be-
fore storage.
Store less food products at the
same time.
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