Solving Network Problems
If you have a problem with your Epson
to diagnose the cause of most problems.
You can also check the basic troubleshooting suggestions below. For more in-depth
troubleshooting, see your online User's Guide or FAQs at www.epson.com/support (U.S.)
or www.epson.ca/support (Canada).
Network Problems
■
Try connecting to the wireless router or access point with your computer or another
device to confirm that it is working correctly.
■
Try restarting the router (turn it off and then on), then try to connect to it again.
■
Verify that the network settings are correct and check the signal strength. If it is poor,
try moving the product closer to your router or access point.
■
When using TCP/IP, make sure your network's DHCP option is enabled (your router
manufacturer will be able to assist you with this setting).
■
Print a network status sheet from the product's control panel. Press
tap the setup icon. Then select
Print Status Sheet.
■
Remove and reinstall your product software.
Paper Feeds Incorrectly in the ADF
■
Make sure your originals are not creased or folded, and do not contain holes, staples,
tape, or other materials that could obstruct the feeder.
■
Check that the edge guide is set firmly against the original that you are copying, but is
not too tight.
■
Fan your stack of originals and tap them gently on a flat surface to even the edges.
4
Solving Network Problems
®
product, check the messages on the LCD screen
Network Settings > Network Status > Details >
Then press one of the
buttons.
Start
if necessary and