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Troubleshooting
Warning! If there is any anomaly, unplug your appliance. Only a qualified electrician or
competent person may carry out troubleshooting.
If there is any anomaly during operation, check the following points before calling our approved after
sales service or a qualified professional.
Problem
The appliance
does not work
Moisture build-
up in the
appliance
Doors do not
open or close
properly
Abnormal
noises
Food is not cold
enough
Possible cause
The appliance is switched off
The fuse has blown
Thermostat is in position 1
The plug is defective
Packages are wet before being
placed in the appliance
Refrigerator doors are opened
frequently
Food is preventing the doors
from closing
Compartments, shelves or
drawers are not perfectly in
place
Door seals are broken or bent
The appliance is not level
The appliance is not level
The appliance is touching the
wall or other objects
A component, e.g. a pipe, on
the back of the appliance is
touching another part of the unit
or the wall
The temperature is not set
correctly
The door has been left open for
a long time
A large amount of warm food
has been placed in the
appliance in the last 24 hours
The appliance is near a heat
source
Solution
Switch on the appliance
Check the fuse, replace it if necessary.
Set the thermostat to a higher position to
cool the unit
Electrical malfunctions must be corrected
by an electrician.
Packages must be dry before being placed
in the appliance
Limit the opening of doors so that moisture
from the room does not enter the appliance
Rearrange the interior of the appliance
Check the seals, replace them if necessary
Check if the appliance or the cabinet is
level, adjust if necessary
Adjust the cabinet if it is not level
Move the appliance slightly
If necessary, bend the component carefully
to clear the space
Please refer to the temperature setting
section
Open the door only when necessary
Temporarily set the thermostat to a higher
setting to cool the appliance
Please refer to the installation location
section
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