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Section 4 - Troubleshooting
1.
How can I access my device remotely through the Internet?
In order to use your device remotely through the Internet using the mydlink app, you must register your device
with a mydlink account. You can do this using the free mydlink app. Please go to Using the mydlink App on page 10.
for more information.
2.
How do I update the firmware of my device?
You can update your device's firmware by using the mydlink app. For more information, please go to Firmware Upgrade
on page 32.
3.
What do I need to do before I upgrade from the mydlink Lite app to the mydlink app?
Please refer to the app's store page for device compatibility requirements.
Note: You can use the same mydlink account to log into the mydlink app.
4.
Do I have to sign up for a new mydlink account when transferring to the mydlink app?
No, you don't need to sign up for a new mydlink account. You just have to sign in the mydlink app using your existing
mydlink account and all your existing devices will show up in the mydlink app.
D-Link DSP-W320 User Manual
Troubleshooting
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