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2. Descaling
Descale the kettle regularly to ensure a longer
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product life;
At least descale twice each year in normal use;
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Add the vinegar to the MAX level shown in water
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gauge and boil;
Cut off the power (remove the power plug);
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Add the cooked vinegar into the kettle for one night
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and then drain;
Add the water to the MAX level shown in water
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gauge to boil and then drain; after that, rinse the
remaining dirt and vinegar off;
Wash the kettle with cleaning water for descaling.
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Cleaning and maintenance should not be carried
out by children unless they are at least 8 years of
ageand are supervised by an adult.
WARRANTY
The warranty period for our products is 2 years, unless otherwise stated, starting from the date of
initial purchase or the date of delivery.
If you have any problems or questions, you can easily access our help pages, troubleshooting
tips, FAQ, and user manuals on our service site: https://sav.hkoenig.com.
By typing the reference name of your device in the search bar, you can access all available online
support, designed to best meet your needs.
If you still cannot find an answer to your question or problem, then click on "Did the answer solve
your problem?". This will direct you to the Customer Support Request Form, which you can fill out
to validate your request and get help.
WARRANTY CONDITIONS
The warranty covers all failures occurring under normal use, in accordance with the usage and
specifications in the user's manual.
This warranty does not apply to packaging or transportation problems during shipment of the
product by the owner. It also does not include normal wear and tear of the product, nor
maintenance or replacement of consumable parts.
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