Publicité
Troubleshooting
The troubleshooting section below is for solving frequently asked questions. If your
problem persists, please contact Customer Support.
For Smart Space Heater 2 Lite ( 11 Inch )
Problem
The heater
The power cord is not properly
cannot be
plugged into the outlet.
turned on.
The power
The power plug and the
plug is hot.
outlet are not securely
connected.
The heater
Failed to supply power to the
suddenly
heater.
shuts down
Tip-over Protection has been
when hot
triggered.
air is
coming out.
Overheat Protection has been
triggered.
Wi-Fi light
The heater is in network standby
keeps
mode.
flashing for
a long time.
Possible Causes
Plug the power cord into a live
outlet.
Securely reinsert the plug into the
outlet. If necessary, have a
qualified electrician check if the
power plug prongs are intact.
Ensure your circuit breaker or
fuse is working properly.
Place the heater on a firm and
level surface free from obstruc-
tions. Keep it upright and turn it
on again.
Unplug from power and wait for
30 minutes for the heater to cool
down before plugging back in.
The heater will automatically turn
on again when the surrounding
temperature is below 86
When the device is just powered
on and not configured with a
network, the Wi-Fi light will
continue to flash for about 20
minutes and then turn off
automatically. If you want the
Wi-Fi light to stop flashing, you
can consult the Pairing Guide in
the App and connect the device
to Wi-Fi network. After connect-
ing, the light will stay on.
11
Solution
(30 ).
Publicité
