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TROUBLESHOOTING FAQS
• Why won't the toaster turn on?
Check that the toaster is plugged in. If it is, make sure that the power
cord is not visibly damaged in any way and that the power outlet
being used is working. If the power cord is damaged in any way,
do not use the toaster. Contact Chefman
for assistance.
• My food is not burned, but a burning smell is coming from the toaster.
This can be caused by burning crumbs that have collected in the
crumb tray. Let the toaster cool completely, then turn upside down
and gently shake over a trash bin to remove any excess crumbs. Follow
the Cleaning and Maintenance instructions (see p. 14) on cleaning the
crumb tray frequently to prevent a buildup of excess crumbs.
• My bread has fallen apart and crumbled inside the toaster.
How do I remove it?
Never insert metal utensils or forks into the toaster. Unplug the toaster
and turn it upside down over the sink. If the entire piece does not
come out, raise and lower the lever a few times.
• My bread is stuck inside the toaster and lifting the lever does not
raise it. How do I remove it?
Never insert metal utensils or forks into the toaster. Unplug the
toaster and allow to cool, then gently use wooden or plastic tongs or
chopsticks to help remove the stuck food. To prevent this problem,
use thinner bread slices, and never force slices into the slots when
items are too thick.
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Customer Support
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2/2/22 11:45 AM
2/2/22 11:45 AM
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