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FREQUENTLY ASKED QUESTIONS
HOW MANY CAMERAS CAN I CONNECT TO THE DEFENDER GUARD APP?
You can connect a total of 16 cameras to the Defender Guard App and view up to
4 cameras at once. We recommend no more than 6 Guard/Guard Pro/Guard Pro
PTZ/ 4K Guard Pro cameras be connected in the same home/building to avoid
interference issues.
CAN I ALLOW OTHER PEOPLE TO VIEW MY CAMERA(S) REMOTELY?
You may share the Defender Guard App access with up to 5 additional users. Each
user will need to download the Defender Guard App and create their own account
before sharing access.
IS 3K GUARD PRO DUAL-LENS COMPATIBLE WITH ANY DEFENDER CAMERA
SYSTEM?
3K Guard Pro Dual-lens is only compatible with the Defender Guard, Guard Pro,
Guard Pro PTZ & Guard Pro Dual-lens camera. It cannot be used with any other
Defender Camera system. Guard/Guard Pro/Guard Pro PTZ cameras use the
Defender Guard App.
CAN I VIEW MY LIVE OR RECORDED FOOTAGE FROM A WEB BROWSER?
We do not offer web viewing. You can view the footage from the free Defender
Guard app with compatible IOS/Android smart phones/tablets. Alternatively, you
may export the footage from the SD card onto a personal computer using a com-
patible SD card reader.
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