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Cleaning and maintenance
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Water pipe is frozen or not.
Press "Start/Pause" key after fault is removed.
If fault occurs again, please contact with after-sale service (refer to after-sale service.).
"F03" displayed on screen
The washer is not emptied. The washer stops the program being executed. Shut down the
machine and disconnect power supply. Check:
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Drain pipe is knotted or not.
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Filter in drain pump is blocked or not (refer to the cleaning of filter in drain pump)
IMPORTANT: Ensure that the water has cooled before draining the appliance.
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the drain hose is frozen up.
Plug in the appliance again.
Select and start the "Spin" programme or push the "Start/Pause" button for at least 3 seconds
and restart the desired programme.
If the fault occurs again, please contact After-Sales Service (see "After-Sales Service").
Fault code
The washer stops when the program is running. The display window shows fault code "F13",
"F14", "F24", else fault codes from "F04" to "F98" or "Unb".
If fault code "F13" is shown
Door lock is abnormal.
Start program for 20 sec and unlock the washer door (PTC) to check whether the door is closed.
Open or close it again.
After fault is removed, press "Start/Pause" key. If fault occurs again, disconnect power supply
and contact with after-sale service.
If fault code "F14" is shown
Door open fault.
Action: Press "Start/Pause" button. The washing machine will try to open the door.
The alarm will not be removed until the door is unlocked. Or turn the nub to off for 3 seconds
to turn off the machine. Choose the desired programmme to start the machine. The alarm
will be removed.
If fault code "F24" is shown
Water level reaches overflow level.
Remove it by pressing "Start/Pause" key and feed water.
Select and start required program. If fault occurs again, disconnect power supply and contact
with after-sale service.
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