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Troubleshooting
I can see the DriveStation in (My) Computer but I cannot access it.
The Drive may require formatting. Try using the Disk Formatter Utility. Consult the manual for the Disk
Formatter Utility for more help.
I cannot see the DriveStation in (My) Computer.
Verify that the power LED is on. If it is not, then ensure that the power switch is in the on position. Check
your cables! The DriveStation should be connected to your computer by one and only one data cable.
Check that both ends are correctly plugged in.
Verify that the hard drive inside the DriveStation is spinning. This can be verified by placing your hand
on the side of the case and feeling for a slight vibration.
Also, after the DriveStation has been powered on for fifteen minutes or more it will begin to get warm.
If neither of the proceeding tests verified that the hard drive is spinning, then please contact technical
support for further assistance.
My backup program cannot save files to the DriveStation.
Reformat your DriveStation with NTFS or Mac OS Extended. FAT32 is limited to 4 GB file sizes.
HD-HSQ User Manual
9
https://manual-hub.com/
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